Frequently Asked Questions
Everything you need to know about your Kit & Kin shopping experience.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I return an item?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric elasticity mentioned in the description.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
Yes, at Kit & Kin we prioritize ethical manufacturing. We use organic cotton, recycled polyesters, and eco-friendly dyes to ensure our fashion footprint is as light as possible.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.